Little Surprise does not accept returns or exchanges on the below items:

  • Feeding accessories
  • Pacifiers and teething toys
  • Bathing
  • Swimwear
  • Playmats and rugs
  • Items on sale/promotional price
  • Items with seals broken or items not in the original packaging

Refunds

Instore

We will accept a refund for any full priced product returned within 30 days of purchase. The item must be unopened and unused in its original packaging. Valid proof of purchase is required.

Online

Please contact customer service at hello@littlesurprisestore.com to request a refund and be advised on next steps.

We will accept a refund for any full priced product returned within 30 days of purchase. All return postage charges will be at your expense. All items must be in their original condition, un-opened, unused, with tags and all the boxes and packaging that was included in the delivery. If items are returned and do not meet our return requirements, the item will be sent back to the purchaser at their expense.

Exchanges

Instore

We will accept an exchange for any full priced product returned within 30 days of purchase. The item must be unopened and unused in its original packaging. Valid proof of purchase is required.

Online

Please contact customer service at hello@littlesurprisestore.com to request an exchange and be advised on next steps.

We will accept an exchange for product returned within 30 days of purchase. All items must be in their original condition, un-opened, unused, with tags and all the boxes and packaging that was included. 

 

Change of mind

For change of mind items we will offer an exchange or store credit upon return of the item within 30 days of purchase. 

All return postage charges will be at your expense. All items must be in their original condition, un-opened, unused, with tags and all the boxes and packaging that was included in the delivery. If items are returned and do not meet our return requirements, the item will be sent back to the purchaser at their expense.